Planning, booking, and tracking shipments start to end.
Organising collection via internal / external partners
Creating and processing shipments with complete accuracy, issue freight documentation (Consignent notes, CMR, BL, EUR1, etc.)
Coordinating with hauliers, warehouses, and customs agents.
Monitoring shipment progress and proactively resolving delays.
Acting as key contact for customers regarding shipment status and issues.
Entering and verifying data in freight systems.
Supporting invoicing and cost control by reviewing transport charges and services.
Ensuring compliance with Incoterms, EU regulations, and company policies.
Managing proof of delivery (POD) documentation and archiving.
Liaising with internal / external partners to manage urgent shipments and special deliveries.
Creating GMR (Goods Movement Reference) from customs system.
Arranging ferry or tunnel crossings for trailers travelling between UK and the EU.
Conducting dangerous goods compatibility checks.
Preparing necessary documents for international drivers (e.g., CMR, customs paperwork).
Assisting with holiday cover across the team.
Your qualifications
Proficiency in freight forwarding software
Strong knowledge of Microsoft Office suite (Excel, Word, Outlook, PowerPoint)
Minimum 2 years of experience in international road freight operations
Familiarity with customs documentation and compliance regulations
Ability to coordinate and manage logistics schedules efficiently
Excellent communication skills for liaising with clients, carriers, and customs officials
Strong problem-solving skills and attention to detail
Experience in tracking shipments and managing freight costs
Ability to work under pressure and meet tight deadlines
Team player with good organisational and multitasking abilities
What we offer
Employee Assistance Programme - helping you deal with personal problems that might adversely impact your work performance, health and wellbeing
Employee discounts – with access from day one to a multitude of discounts for holidays, high street fashion, supermarkets, gym memberships, insurance, and so much more
Pension – an efficient and flexible pension plan that you pay into based on your pensionable salary and your level of contribution. You also benefit from tax relief
Health – we offer free eye-tests and money off vouchers
Life Assurance - Death In Service benefit
Contact person
Best Regards Georgia Langley, Recruitment Specialist UK georgia.langley [at] dachser.com