Inside Sales Executive

Reference number: 225240001

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Your tasks

Establishing contact with existing and potential customers
Customer-specific consulting and development
Preparation, execution and documentation of customer meetings
Creation and maintenance of all sales-relevant customer information and master data, especially via our CRM system
Execution and documentation of offer and price updates
Scheduling and preparation of customer appointments
Organization of sales campaigns and customer events

Demonstrate a thorough understanding of the logistics sector and in particular an indepth knowledge of the network/forwarding business
Attention to detail and high levels of accuracy
Skilled in adapting their style and language to suit the customer, department or level that they are dealing with
A high customer service orientation with a passion for delivering quality
Highly adaptable
Ability to deal with customer problems efficiently and professionally
Ability to take responsibility to resolve issues
Ability to build close professional relationships with customers without getting personally involved
Ability to work on own imitative and adapt working day around the issues that need to be involved
Ability to balance the reactive aspects of the role with the proactive elements required to develop revenue and build customer relationships
Excellent IT skills and data manipulation skills to provide quality reporting for customers
Excellent skills in Dachser IT systems
Ability to use intuition and experience to recognise customer issues and ensure that information is shared appropriately and reacted to in the protection of Dachser’s interests
Geographical knowledge of Europe
Additional European language skills
Results driven and motivated
Committed to contributing and working in a successful team
Comfortable with targets and KPI

Holidays - A generous holiday allowance plus bank holidays
Employee Assistance Programme - helping you deal with personal problems that might adversely impact your work performance, health and wellbeing.
Employee discounts – with access from day one to a multitude of discounts for holidays, high street fashion, supermarkets, gym memberships, insurance, and so much more.
Pension – an efficient and flexible pension plan that you pay into based on your pensionable salary and your level of contribution. You also benefit from tax relief.
Health – we offer free eye-tests and money off vouchers.
Life Assurance - Death In Service benefit

To apply send a CV and cover letter to Ellie Wilkins
Ellie Wilkins
ellie.wilkins [at] dachser.com