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Outbound Dispatcher

Reference number: 224240026

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Outbound Dispatcher

Your tasks

  • Correct despatch of outbound vehicles including hazardous, customs and support the freight planning where necessary
  • Effective management of loading to meet customer requirements and department KPI’s
  • Correct administration and monitoring of outbound operation and use of various Dachser
  • Tools (including but not limited to Domino, Outbound Planning Tool, CustomsHub)
  • Meeting the designated department KPI’s
  • Cost accrual and processing of purchase invoices
  • Effective communication with other departments in Northampton and the UK as well as other branches in the Network ensuring good working relations
  • Ensure compliance of standard operating procedures in daily processes and maintain quality standards of the company.
  • Ensure that profit is maximised at all opportunities without compromising quality
  • To efficiently respond to customer requests for charter and groupage services to provide cost effective and efficient solutions
  • Ensure that all reporting procedures are complied with and that all paperwork is accurate and efficiently handled
  • Correct administration and processing of vehicle despatch and provision of appropriate documents (including but not limited to CMR’s, hazardous paperwork, partner paperwork and customs paperwork
  • Printing and processing of customs documentation including use of Sequoia, GVMS and any further external or internal customs programmes
  • Processing of customer invoices and documentations for correct forwarding of export shipments
  • Correct shipment administration according to any internal and external compliance requirements

Your qualifications

  • Transport legislation
  • Good educational background
  • Good geographical knowledge
  • Excellent IT skills
  • Ability to remain calm under pressure and to organise workload to maximise personal efficiency
  • Ability to solve problems and good analytical skills
  • Resilience to working in pressurised environment
  • Flexibility
  • High level of accuracy & attention to detail
  • Ability to work on own initiative and to take responsibility and ownership to deliver quality service to the customer
  • Experience of working in a fast paced and dynamic environment
  • Multi-tasking

What we offer

  • Holidays - you’ll get 27 days a year (as well as the usual public holidays).
  • Employee Assistance Programme - helping you deal with personal problems that might adversely impact your work performance, health and wellbeing.
  • Employee discounts – with access from day one to a multitude of discounts for holidays, high street fashion, supermarkets, gym memberships, insurance, and so much more.
  • Pension – an efficient and flexible pension plan that you pay into based on your pensionable salary and your level of contribution. You also benefit from tax relief.
  • Health – we offer free eye-tests and money off vouchers.
  • Life Assurance - Death In Service benefit

Contact person

To apply send a CV and cover letter to Ellie Wilkins
Ellie Wilkins
ellie.wilkins [at] dachser.com