Customs Supervisor (Imports)

Reference number: 224240018

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Technical and disciplinary management of employees
Development of employees
Control and optimisation of the team's customs processes in compliance with legal requirements and adaptation of new regulations / changes in customs law
Quality assurance and control as well as compliance with specified time frames
Implementation of internal company guidelines
Contact with customs forwarders and colleagues internationally

Proven track record in a leadership role
Minimum 2 years experience in a customs related role
Good educational background
Good knowledge of Third country customs regulations
Good comprehension of Customs procedures and formalities
Working knowledge of and familiarity with UK CDS system and proprietary software systems
Familiar with Microsoft Office programs and ASM Sequoia
An awareness of global geography
Highly adaptable and able to work under pressurised situations
Self-motivated and ability to take responsibility to resolve issues efficiently and effectively
Excellent problem solving and analysis skills
Attention to detail and high levels of accuracy
Excellent communication skills – with the ability to adapt their style and language (verbal and written) to suit the customer, department or level that they are dealing with
Ability to create and maintain harmonious relationships with internal and external customers
Ability to influence and impact people across all levels in the organisation
A high customer service orientation with a passion for delivering quality
Supportive and coaching capabilities

Holidays – 22 days holiday, with increments reaching 27 days holiday after 5 full calendar years. (as well as the usual public holidays).
Employee Assistance Programme - helping you deal with personal problems that might adversely impact your work performance, health and wellbeing.
Employee discounts – with access from day one to a multitude of discounts for holidays, high street fashion, supermarkets, gym memberships, insurance, and so much more.
Pension – an efficient and flexible pension plan that you pay into based on your pensionable salary and your level of contribution. You also benefit from tax relief.
Health – we offer free eye-tests and money off vouchers.
Life Assurance - Death In Service benefit

To apply send a CV and cover letter to Ellie Wilkins
Ellie Wilkins
Ellie.Wilkins [at] dachser.com